For as long as there have been timeshares, there have been owners who want to get rid of them. Shady practices and rampant maintenance fees drive away timeshare buyers who learn — too late — that vacation ownership is hardly a bargain. This problem has given rise to the timeshare cancellation industry.
This industry is made up of several different companies of differing quality. Some timeshare exit companies, like Centerstone Group, offer ethical, legal, and efficient ways out. Others can be ineffective at best and scams at worst. Telling them apart is key to getting out of your timeshare contract and protecting your financial future.
In this article, we will discuss companies in the timeshare cancellation industry, red flags to watch out for, and ways to find a good timeshare cancellation company that can get you a clean and responsible exit.
The term “timeshare cancellation industry” describes firms that offer services to end timeshare ownership. Though that might sound simple in practice, it covers a wide variety of companies, and not all of them do the same thing. Nor are all of them equally effective.
Within the timeshare cancellation industry are reputable timeshare exit companies like Centerstone Group, exit companies that provide referrals to other companies (like lawyers or real estate agents), and also companies that have been recognized as scams. We discuss below the different kinds of firms in the industry and the ones to avoid.
There is no one way that every company works. The way they should work is by taking into account the specific facts of the client and crafting custom exit services to get that client out of their timeshare. Many of them, though, use less effective (or even worthless) methods.
Here are the different types of timeshare cancellation operations that exist.
The first kind of firm in the timeshare cancellation industry is the “one-trick pony” company. They only have one strategy for an exit and use it for every client, whether it is appropriate or not.
One example of the “one-trick pony” strategy comes from Timeshare Compliance, which is a “doing business as” name (or dba) of a company known as Pandora Marketing.
Timeshare Compliance is known for simply sending its clients to timeshare lawyers. While timeshare attorneys or law firms can be necessary in some cases — like where a developer’s salespeople have committed fraud — they are far too pricey for most issues. In some cases, getting a lawyer also makes it harder to deal with a timeshare resort company.
Another type of cancellation company is the one that has no real experience in the timeshare cancellation industry. It may be hard to believe that type of company exists, but Timeshare Exit Team not only existed, it was endorsed by Dave Ramsey himself.
Among its other problems, Timeshare Exit Team wrongly advised its clients to stop paying mortgages and other fees for their timeshares. This strategy leads, of course, to foreclosure against owners, damage to their credit scores, and other issues. Timeshare Exit Team also offered a money-back guarantee that it did not honor for many of its clients.
The company was later sued by the attorney general of Washington state and is now shuttered. Unfortunately, for the people who hired the company, the damage has been done.
Timeshare exit companies with deep knowledge of the timeshare industry will offer customized, multi-pronged exit strategies. Centerstone Group is chief among these leaders. Its team uses many tools, including a transfer program, a proprietary pressure campaign, and even international negotiation to solve the problems of its clients.
Unlike other types of firms, dynamic strategy companies also explain their exit processes in detail to clients. They have nothing to hide. A company that doesn’t explain their process or strategy in a detailed way probably doesn’t have a path to exit at all.
Clients of Centerstone Group have praised its services in their reviews. One February 2025 review notes the team’s “complete explanation of the situation and the strategy to present our claim.” Another international customer in January of 2025 even got a second opinion from a Mexican lawyer, and that lawyer supported Centerstone Group’s strategy.
When searching the timeshare cancellation industry, it is important to find dynamic companies with a large-enough toolbox to cover every possible situation. Companies like Centerstone Group give those options and that peace of mind to their clients.
Yes, sadly, the timeshare cancellation industry is plagued with scammers looking to prey on desperate timeshare owners.
The most common instance of timeshare exit scams comes from so-called timeshare resale companies. These are companies that contact owners, often unsolicited, and tell them there are buyers waiting to purchase timeshares. All the owners need to do, the companies say, is pay large upfront fees to cover the listing and other real estate costs.
As indicated by the FBI and state attorneys general, these scammers are simply looking to take your money and run. No honest real estate broker would ask for upfront fees to sell real estate; they take their fees at escrow. Also, a selling company or broker contacting customers unsolicited is another huge red flag, as is anyone telling you that there is a good resale market for timeshares.
Another problem is timeshare exit companies that may look legitimate but then disappear once a fee has been paid. This unfortunately happened with Timeshare Termination Team, which reportedly took $14,000 from a grandmother and disappeared from its offices in Denver.
Asking questions is necessary when approaching a new company. No timeshare cancellation company (or timeshare sales/real estate broker) should be offended by questions. The failure to answer any questions directly and honestly is a huge red flag.
Using online resources to vet timeshare exit companies can also be a smart move. For example, Dun & Bradstreet offers solid resources to look at the viability of timeshare exit companies. It can also help you tell whether any given company is a legitimate business or whether they have pending litigation against them (a red huge flag that you should never ignore).
There are a few things that you should look for when determining whether a timeshare exit company is right for you. They are:
Getting out of a timeshare is among the best things you can do to improve your financial situation or protect your heirs. But it only works when you pick a timeshare cancellation industry partner who is trustworthy and has the expertise to guide you through the process.
To that end, Centerstone Group is an accredited company with the BBB. It also has an A+ rating and a customer satisfaction score of 4.77-out-of-5 stars. On top of that, Centerstone Group has the best Dun & Bradstreet scores in the entire timeshare cancellation industry. As the top timeshare exit company in the industry, Centerstone Group can find a specific strategy to get you out of your timeshare.
Contact us today for a free consultation and case evaluation.
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