Why Hire Us?

Mark has over 25 years of experience as an executive in the timeshare industry and 11 years of experience in the timeshare relief industry. As an executive in the timeshare industry, Mark had a front row seat to see how the timeshare industry changed from a viable, value driven product to what it has become today, an industry in crisis. An industry that all too often resorts to employing deceptive sales practices and a high-pressure sales culture.

Mika has over 25 years of management experience in the retail and timeshare industries and 6 years of timeshare relief experience. As our chief human resource executive, Mika leads our team culture and recruits highly motivated and compassionate team members who bring the passion and caring required to service our clients.

Stephanie has a master’s degree in management with many years of experience delivering customer service and operations expertise. Stephanie has spent 10 years as a highly valued leader in timeshare relief operations, specializing in developing creative solutions to deliver results.

Nick brings 8 years of timeshare relief experience with an eye to delivering on the promise and creating a top-notch client experience. Nick’s team of specialists are highly trained in the process of assessing our client’s timeshare situation to assure Centerstone Group’s processes will deliver the level of success our clients desire and expect.

Stephen has over 26 years of experience in Real Estate related industries including 13 years of experience in the timeshare industry and 4 years in the timeshare relief industry. Stephen’s in-depth knowledge of real estate contracts and timeshare practices is what helps his well-trained team to assist our clients with best solutions possible for their particular cases. Stephen and his team of Client Service representatives are here to advise you in the best way possible.

Ed brings over 30 years of proven leadership experience across financial services, real estate and organizational management. Over the past 3 years in the timeshare relief industry, Edmund has led a team of Analysts dedicated to carefully qualifying and approving clients for their timeshare exit needs. His leadership is rooted in integrity, transparency, and ensuring that every client is evaluated thoroughly and honestly. Edmund is committed to delivering clear guidance and responsible solutions, helping clients move forward with confidence and peace of mind.

With more than 15 years of experience in customer service and leadership, Kimberly has spent the past 4 years in the timeshare exit industry focused on supporting families navigating timeshare ownership challenges. She is passionate about providing clear, solution-oriented pathways for clients seeking relief and works closely with our team to ensure every client receives honest guidance and consistent communication.