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Trapped? How to Choose a Reputable Timeshare Exit Company

How to Choose a Reputable Timeshare Exit Company: close up shot of entrepreneurs shaking hands

It’s a sad truth of the vacation ownership industry that one of the most common stories you’ll hear is how timeshare owners regret their purchases. From high-end resorts to more budget-minded programs, the fact is that timeshares come with massive annual maintenance fees, special assessments, and a slew of other hidden costs that will weigh you down for the rest of your life if you let them.

Timeshare developers don’t make getting out of your timeshare easy, either. 

That’s why
timeshare exit companies exist. How to choose a reputable timeshare exit company is a question that is a bit trickier than it may seem at first. A good timeshare exit company, like Centerstone Group, is composed of experienced professionals with deep, detailed knowledge of the timeshare industry and its tactics. They then use that knowledge to win your freedom.

You have to be careful, though, because not all timeshare exit companies are created equal, and your financial well-being depends upon making a well-informed decision. In this article, we’ll look at what you should consider when picking a timeshare exit company, as well as some warning signs that tell you when to walk away.

How to Choose a Reputable Timeshare Exit Company: the Basic Things You Should Look For

How to Choose a Reputable Timeshare Exit Company: colleagues discussing something


When weighing
timeshare exit companies against each other, there are several things you need to keep in mind. Fortunately, the internet provides a lot of ways to research — we’ll go over three of those here so you’ll have a better idea of how to choose a reputable timeshare exit company.

1. Better Business Bureau Ratings

When looking at United States businesses, the gold standard for trustworthy information comes from the Better Business Bureau (BBB). This massive, trusted organization tracks ratings and complaints for thousands of American businesses, and even some foreign companies as well.

When looking at a timeshare exit company’s BBB profile (for example, Centerstone Group’s BBB profile), there are some things to keep in mind. The first is the BBB rating, which gives you a broad understanding of a company’s reputation. Compare, for example, Centerstone Group’s A+ with Timeshare Exit Team’s BBB rating of F. If you dig a little further, you’ll see that Timeshare Exit Team had some serious legal problems that has led to their poor rating.

2. Accreditation

It’s also a good idea to check if a timeshare exit company is accredited with the BBB or another source. Accreditations tell you that a third party has looked at a company and found it to be satisfactory. While you shouldn’t put all your faith in accreditations, they might help you to decide in favor of one company over another.

3. Online Reviews and Testimonials (But Pay Attention to the Source)

In the 21st century, every business can be reviewed on the Internet in a variety of ways. All of those reviews tell you something about customer satisfaction. Some sources of reviews, however, are more credible than others. A feature of the BBB profiles you might have noticed is the reviews left there. For example, here are Centerstone Group’s reviews, and here are Newton Group’s.

Comparing the two companies, you can see that Centerstone Group has both more reviews and a higher rating average from those reviews (4.77-out-of-5 stars), though both companies generally have favorable ratings. Other websites, like Trustpilot, may also have reviews for timeshare exit companies. Just make sure that, when you’re reading a review, you take into account how trustworthy the website is. Reviews from strange or lesser-known websites should not carry as much weight.

Warning Signs: What It Looks Like When a Timeshare Exit Company Isn’t Good for Its Customers

Company closed sign on a glass door


When you’re working out how to choose a
reputable timeshare exit company, make sure you don’t just rely on ratings and reviews. Some good old-fashioned internet research can turn up red flags. Sometimes, you can find that a timeshare exit company is in the middle of a lawsuit, like what happened to Timeshare Termination Team (TTT)

With regard to that particular timeshare exit company, a search of new stories on the Internet also showed that TTT just abandoned its offices and its customers, many of whom had paid the company large amounts of money. Another exit company, Timeshare Freedom Group, found itself with its own lawsuit as well.

The lesson from these timeshare exit companies should be clear: Don’t just read reviews and look at ratings. Check the news and the wider internet to make sure you’re not missing crucial information.

Make Sure the Timeshare Exit Company You Pick Has More Than One Solution

Senior couple talking to a financial advisor


Once you’ve made sure you’re dealing with a company that has a decent reputation, the next thing you should do is ensure that it has the
timeshare exit services that will work for you. Many timeshare exit companies will be able to help you with a timeshare contract cancellation or rescission by getting a letter to the developer in the time prescribed by your state’s law. But what if you need something else?

For instance, you may not be able to just send a cancellation anymore. In that case, you would need a procedure like Centerstone Group’s proprietary pressure campaign. Also, you should see whether your timeshare exit company offers an escrow service while they’re working on getting your exit finalized. Many companies don’t have this option, and that could cost you money.

Another issue is whether an exit company can help you with a timeshare outside the United States. There are a lot of timeshare companies in Mexico that take advantage of American buyers, and the timeshare exit company you choose should be experienced in the transfer and exit options unique to Mexican timeshares.

You should also make sure that the timeshare exit company you’re considering is more than just a legal referral service. In some cases, you’ll need a legal team to help you with your problem. But that’s an expensive option that isn’t needed in every case. Make sure you get a timeshare exit company that knows when getting a timeshare lawyer is the appropriate move.

Remember: Getting the right company is only part of the solution. You also need to make sure you use the correct timeshare exit process for your situation.

Centerstone Group: A Great Track Record and the Flexibility to Help in a Variety of Situations

With all of these considerations, finding the right timeshare cancellation company might seem overwhelming. You may just be wondering, “What is the best timeshare exit group for me?”

The good news is that it is more than OK to ask. The best timeshare exit companies will welcome direct inquiries on how they’ll help you exit your timeshare. As the premiere timeshare exit company with over 20 years of experience in the timeshare industry among its professionals, Centerstone Group wants the opportunity to show that it can find the right solution for you.

If you’re suffering the financial burden of a timeshare and are trying to find a successful exit strategy for your timeshare ownership, you don’t need to worry about how to choose a reputable timeshare exit company anymore. Take a look at Centerstone Group’s high ratings and large number of positive reviews, and then please contact us today so we can give you a free consultation and case evaluation. 

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