Owners going through the timeshare exit process find it tough and time-consuming. When you factor in all their other responsibilities in their lives — work, family, and social obligations — a timeshare exit can seem unachievable. Hiring a timeshare exit company can be the right solution, but not all of these companies are worthwhile or even helpful. So, what are the best timeshare exit companies to trust in 2025?
Fortunately, the internet can help you separate the good companies from the ones that you should avoid. While vetting timeshare exit companies might sound like a job in and of itself, the truth is that sussing out timeshare exit scams isn’t as hard in 2025 as it would have been one or two decades ago.
In this article, we’ll share with you some of the important tools and information that you need to make the best decision for you and your situation. As the premier timeshare exit company, Centerstone Group also invites you to talk with us for free, so that we can look at your situation and give you guidance on your best exit options.
While hiring an expert to help you get out of your unwanted timeshare ownership is generally a good idea, you must do proper research about that expert’s track record.
Here are some essential steps to identify a trustworthy timeshare exit company and avoid scams in the timeshare exit industry.
The Better Business Bureau (BBB) is a great resource for getting fair, unbiased information from a trusted consumer advocacy group. Not only does its site contain thousands of customer reviews for exit companies, but the BBB itself also rates and accredits companies based on their business practices and how they deal with their customers.
For example, the page for Centerstone Group shows an A+ rating from the BBB and that Centerstone Group is an accredited company. You can also see a great customer review average score of 4.81-out-of-5 stars, based on hundreds of testimonials from former timeshare owners who used Centerstone Group’s timeshare exit services.
On the other end of the spectrum, you have companies like Timeshare Exit Team, whose BBB profile shows serious problems with customer service, a D- BBB rating, and well over a hundred complaints between 2021 and 2024, along with a dismal 1.08-out-of-5-star rating.
Keep in mind that there are other review sites, like Trustpilot, where you may also be able to find online reviews of exit companies in addition to reviews that tell how about the experiences that owners have had with various timeshare resorts and companies. Just make sure that you know where the information is coming from and who is writing it.
Also, keep in mind that reviews might be fake or paid for. When looking through reviews, if there is a long period of time with none, followed by a burst of reviews over a short time period, that is a warning sign. Similarly, if a company has been in business for more than five years and has a low number of reviews (less than 100), that is also a problem. A reputable company should average roughly 30-50 legitimate reviews per year in business.
If a company is running a scam, your state’s attorney general or the Federal Trade Commission (FTC) will likely know about it. The justice departments of many states, like California, also offer a lot of resources that help to fight scams by both timeshare developers and bad exit companies.
Also, make sure you check to see if a company is being sued. Though being sued does not necessarily mean that a company is bad, multiple lawsuits require caution and questions about their reputability. One example of this is Wesley Financial Group.
Lawsuits also mean that a company is spending a lot of money on legal fees and costs, which can mean they might not be in business for long.
Never underestimate the power of a good search engine. Run the name of a timeshare cancellation company through Google and see how and where that company has been in the news or industry blogs. Searching for Timeshare Compliance, for example, would give you information about that company’s legal problems and customer service issues.
Another timeshare exit company known as Timeshare Termination Team shocked its customers by closing without notice, as detailed by a local news story in Denver. There, an elderly woman lost $14,000 as a result of the company’s actions, and she was still stuck with a timeshare contract.
There are many key factors to look for when choosing a reputable timeshare company, including:
Of course, there are risks with any plan, and timeshare cancellation is no different. No matter how you try to get out — with or without an exit company — there is always a risk of delay or unforeseen circumstances making an exit more difficult.
What an expert does is help you to minimize risk, with as high a success rate as possible. In the event something unexpected happens, having a trusted expert by your side can help you respond in the best way, with an eye toward saving you money and getting you out of your timeshare in a safe, legal, and ethical way.
The reason you hire an expert is that you want to minimize risks.
Only you are in the position to make the decision about the best timeshare exit company and exit strategy for you. Centerstone Group has numerous options including, but not limited to:
If you have questions about the best company for you, contact us today for a free consultation about your timeshare and the best way to get out.
Know About Us
